Terms of service

1. Introduction
Welcome to KAAYAH ("we", "our", "us"). By accessing or using our website www.kaayah.in and placing orders with us, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchase.

2. Eligibility
By using our website, you confirm that you are at legal age, KAAYAH reserves the right to refuse service to anyone at any time.

3. Products & Descriptions
We make every effort to display our ethnic wear collections — including lehengas, coord sets, kurti, Dresses, anarkalis, and kurta sets — as accurately as possible. However:

  • Colours may vary slightly due to monitor/screen settings.
  • Product images are for representation purposes only.
  • Fabric texture and embroidery details may have slight variations in handcrafted pieces.

4. Pricing & Payments
All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

  • We accept payments via UPI, Net Banking, Credit/Debit Cards, and EMI options.
  • KAAYAH reserves the right to change prices at any time without prior notice.
  • In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.

5. Order Placement & Acceptance
Your order is an offer to purchase from us. An order confirmation email does not constitute acceptance — acceptance occurs only when the order is dispatched.

  • We reserve the right to cancel or refuse any order at our discretion.
  • For custom or made-to-order pieces, cancellation is not possible once production has begun.

6. Intellectual Property
All content on this website — including logos, designs, product images, text, and graphics — is the exclusive property of KAAYAH and is protected under Indian intellectual property laws. Reproduction or commercial use without written consent is strictly prohibited.

7. Limitation of Liability
KAAYAH shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the value of the product purchased.

8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in India